Welfare Worker

Description

Assists individuals, families and groups with difficulties by providing support, information and advice on social welfare matters, and evaluates and coordinates the services of welfare and community service agencies.

Description

Assist individuals, families and groups by providing support, information and advice on family, housing, rehabilitation, financial and other social welfare matters.

Tasks include

• Assists and supports individuals and families experiencing difficulties to access resources available to them
• Advises individuals on rights and entitlements to social security payments and services
• Assesses at-risk individuals and families, and provides intensive short-term crisis counselling for victims
• Assists to establish relationships with neighbourhood houses, community groups, employment training programs and other services to members of the community
• Refers clients to welfare support services
• Prepares reports and maintains client records