Financial Counsellor (Community)

Description

Assists individuals, families and groups by assessing financial situations, and supports them by creating plans with a focus on resolving financial difficulties and improving their skills to develop financial stability.

Description

Assist individuals, families and groups by providing support, information and advice on family, housing, rehabilitation, financial and other social welfare matters.

Tasks include

• Supports individuals in the community to resolve or alleviate financial stress
• Creates assessments of financial situations and assists with resolutions if necessary
• Provides information and options to address financial problems, and advocates and negotiates with creditors where required
• Improves financial capabilities and resilience by fostering improved use and management of money, including pathways to safe and affordable credit
• Facilitates referrals to other useful services in the community and provides information about government assistance
• Relays relevant information about consumer credit and bankruptcy
• Provides community training sessions on financial literacy and wellbeing