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411635 · OSCA 2024

Refuge Worker

Classification
Occupation
Skill level
3

Classification

Description

Provides services and support to people seeking assistance in a refuge.

Alternative titles

  • Support Worker (Refuge House)

Unit group

4116 · Welfare Support Workers

Description

Assist individuals, families and groups by providing support, information and advice on family, housing, rehabilitation, financial and other social welfare matters.

Skill level

Australia

2; 3

Occupation skill level 3

Tasks

Tasks include

  • Assists individuals, families, refugees and asylum seekers with provision of crisis/refuge accommodation, and provides support to access relevant resources
  • Ensures security of refuge
  • Admits into refuge individuals and families who are homeless as a result of family and domestic violence, and/or crisis in emergency situations
  • Provides emotional support to residents of the refuge
  • Advises individuals and families about health and welfare resources and assistance, and refers them to relevant Professionals
  • Provides assistance to access and transition to appropriate accommodation options, such as youth housing, family reconciliation, private rental and public housing
  • Advocates for, and supports, individuals and families

Occupations in this unit group

Sources