Housing Officer

Description

Assists individuals and families experiencing housing difficulties to find suitable solutions. Provides support, information and advice on entitlements, and coordinates with other agencies to improve quality of life.

Description

Assist individuals, families and groups by providing support, information and advice on family, housing, rehabilitation, financial and other social welfare matters.

Tasks include

• Provides individually tailored and person-centred support to deliver safe, secure, suitable and affordable housing to improve individuals' and families' wellbeing
• Advises on rights and entitlements to ensure requirements for providing accommodation and housing standards are met
• Refers clients to appropriate sources of accommodation and income support
• Ensures that accommodation is suited to the needs of particular groups, such as older people and persons with additional requirements
• Develops, implements and delivers housing programs for at-risk and low-income individuals and families
• Organises emergency accommodation
• Prepares reports and maintains client records