Sales Representative (Personal and Household Goods)
- Classification
- Occupation
- Skill level
- 4
- Major group
- Sales Workers
Classification
- Major group
- 6Sales Workers
- Sub-major group
- 62Sales Representatives and Agents
- Unit group
- 6212Sales Representatives
Description
Represents their company in selling consumer goods such as toys, sporting goods, books, stationery, hardware, floor coverings, electrical goods, furniture, textiles, clothing, footwear, toiletries, groceries, fruit and vegetables, and wine to wholesale and retail establishments.
Specialisations
- Sales Representative (Electrical Goods)
- Sales Representative (Fruit and Vegetables)
- Sales Representative (Furniture)
- Sales Representative (Wine)
Unit group
6212 · Sales RepresentativesDescription
Represent companies to sell their goods to wholesale and retail establishments, and to sell business services to other companies.
Skill level
Australia
4
Occupation skill level 4
Tasks
Tasks include
- Identifies potential customers and makes sales calls to establish new accounts
- Uses customer relationship management tools to manage all of their company's relationships and interactions with customers and potential customers
- Presents and demonstrates personal and household products to potential customers
- Provides information and advice to customers on the features and benefits of different personal and household consumer goods
- Negotiates sales contracts and terms with customers
- Follows up with customers to ensure satisfaction and resolve any issues
- Builds and maintains relationships with key customers
- Monitors market trends and competitor activity
- Prepares sales reports and forecasts for management
- Attends trade shows and sales events to promote products
Occupations in this unit group
Sources
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/browse-classification/6/62/621/6212
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/data-downloads/OSCA%20Category%20Descriptions.xlsx
