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161932 · OSCA 2024

Hosted Accommodation Operator

Classification
Occupation
Skill level
2
Major group
Managers

Classification

Major group
1Managers

Description

Organises and controls the operations of a private dwelling to provide highly personalised accommodation and leisure services for guests.

Alternative titles

  • Bed and Breakfast Operator

Unit group

1619 · Other Hospitality, Tourism and Venue Managers

Description

This unit group covers Hospitality, Tourism and Venue Managers not elsewhere classified. It includes Caravan Park and Camping Ground Managers, Hosted Accommodation Operators and Travel Agency Managers.

Skill level

Occupation skill level 2

Australia

2

Tasks

Tasks include

  • Manages and coordinates the daily operations of a hosted accommodation dwelling
  • Receives and processes reservations and bookings from guests
  • Ensures the accommodation is clean, well-maintained and properly stocked
  • Provides information to guests on local attractions
  • Handles guest enquiries and resolves issues in a timely and satisfactory manner
  • Maintains financial records and manages budgets
  • Promotes the hosted accommodation dwelling
  • May greet and check-in guests

Occupations in this unit group

Sources