Caravan Park and Camping Ground Manager

Description

Organises and controls the operations of a caravan park and camping ground to provide accommodation and leisure services.

Description

This unit group covers Hospitality, Tourism and Venue Managers not elsewhere classified. It includes Caravan Park and Camping Ground Managers, Hosted Accommodation Operators and Travel Agency Managers.

Tasks include

• Plans and coordinates the day-to-day operations of a caravan park and camping ground
• Ensures a park's facilities and grounds are well-maintained and clean
• Oversees the allocation of sites and facilities to guests
• Manages reservations and bookings, including check-in and check-out procedures
• Handles customer enquiries, complaints and requests
• Implements and enforces park rules and regulations
• Monitors and maintains financial records, including revenue and expenses
• Develops and implements marketing strategies to attract new guests
• Manages and supervises staff, including hiring, training and performance evaluation