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531531 · OSCA 2024

Insurance Investigator

Classification
Occupation
Skill level
3

Classification

Description

Conducts investigations into insurance claims to ensure their validity.

Unit group

5315 · Insurance Investigators, Loss Adjusters and Risk Surveyors

Description

Conduct investigations into insurance claims, assess damage and loss to insured property and businesses, estimate insurance costs, and inspect insured items and properties to evaluate conditions affecting underwriting standards.

Skill level

Australia

2; 3

Occupation skill level 3

Tasks

Tasks include

  • Examines scenes of incidents resulting in insurance claims to determine causes and effects
  • Conducts interviews to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and prepares statements and reports
  • Inspects damaged buildings, equipment and motor vehicles
  • Interprets policy coverage and determines if coverage applies to claims submitted
  • Analyses data and information to identify patterns of fraudulent activity
  • Collaborates with law enforcement agencies and other professionals to gather information and evidence
  • Conducts surveillance and gathers evidence to support investigations

Occupations in this unit group

Sources