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471932 · OSCA 2024

Doorperson or Porter

Classification
Occupation
Skill level
5

Classification

Sub-major group
47Hospitality Workers

Description

Assists guests in an accommodation establishment or passengers in a transport terminal by attending to and carrying luggage, welcoming and escorting guests, and attending to their general needs on arrival and departure.

Specialisations

  • Bell Attendant

Unit group

4719 · Other Hospitality Workers

Description

This unit group covers Hospitality Workers not elsewhere classified. It includes Bar Usefuls, Doorpersons and Porters.

Skill level

Occupation skill level 5

Australia

5

Tasks

Tasks include

  • Welcomes guests or passengers and provides assistance with their luggage
  • Escorts guests or passengers to their rooms or designated areas
  • Provides information and assistance to guests or passengers regarding the accommodation establishment or transport terminal
  • Assists guests or passengers with check-in and check-out procedures
  • Handles and stores luggage in a secure and organised manner
  • Responds to guest or passenger enquiries and resolves any issues or complaints

Occupations in this unit group

Sources

471932 Doorperson or Porter — OSCA 2024 | ANZ Migrate