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452236 · OSCA 2024

Retail Loss Prevention Officer

Classification
Occupation
Skill level
4

Classification

Description

Detects and investigates shoplifting, fraud and other unlawful acts of employees or customers of a retail establishment.

Unit group

4522 · Security Officers and Guards

Description

Provide security and investigative services to organisations and individuals.

Skill level

Australia

3; 4

Occupation skill level 4

Tasks

Tasks include

  • Monitors and patrols retail premises to detect and prevent theft and other unlawful activities
  • Observes and identifies suspicious behaviour or activities of employees or customers, and detains individuals suspected of theft or other unlawful acts
  • Conducts investigations into incidents of theft, fraud or other unlawful activities, and collects and preserves evidence, including interviewing witnesses
  • Collaborates with law enforcement agencies to report and provide evidence of criminal activities
  • Implements security measures, such as CCTV surveillance and alarm systems
  • May conduct audits and inspections to identify vulnerabilities, and recommend security improvements
  • May provide training and education to retail staff on loss prevention strategies and procedures

Occupations in this unit group

Sources