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452233 · OSCA 2024

Crowd Controller

Classification
Occupation
Skill level
4

Classification

Description

Carries out crowd control duties at entertainment, sporting or recreational venues.

Unit group

4522 · Security Officers and Guards

Description

Provide security and investigative services to organisations and individuals.

Skill level

Australia

3; 4

Occupation skill level 4

Tasks

Tasks include

  • Monitors and controls the movement and behaviour of crowds at entertainment, sporting or recreational venues
  • Checks entrants, issues security passes and provides assistance and guidance to individuals requiring directions or information
  • Monitors and operates crowd control equipment, such as barriers and gates
  • Ensures compliance with venue rules and regulations
  • Identifies and resolves potential conflicts or disturbances within the crowd, including by removing people from the premises
  • Responds to and manages emergency situations, including evacuations and first aid
  • Maintains accurate records and reports of incidents and activities, which may include keeping count of people entering and exiting the venue

Occupations in this unit group

Sources