ICT Operations Manager

Description

Oversees daily operations of ICT systems and infrastructure in an organisation. Ensures the availability and reliability of servers, networks, hardware and software systems, optimises performance, and coordinates ICT maintenance and upgrades.

Description

Plan, organise, direct, control and coordinate ICT projects, service delivery, systems and infrastructure within organisations.

Tasks include

• Oversees the design, implementation and maintenance of ICT infrastructure to ensure optimal performance and reliability
• Develops and enforces ICT policies, procedures and standards for efficient operations
• Monitors and analyses system performance, and recommends and implements enhancements as required
• Implements disaster recovery and business continuity plans to ensure that critical ICT systems can be quickly restored in case of a disaster or system failure