Hotel and Motel Managers
- Classification
- Unit
- Major group
- Managers
Classification
- Major group
- 1Managers
- Sub-major group
- 14Hospitality, Retail and Service Managers
- Minor group
- 141Accommodation and Hospitality Managers
Description
Hotel and Motel Managers organise and control the operations of hotels and motels to provide guest accommodation, meals and other services.
Skill level
Australia
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
New Zealand
NZQF Diploma (ANZSCO Skill Level 2) At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. Registration or licensing may be required.
Tasks
Tasks include
- directing and overseeing reservation, reception, room service and housekeeping activities
- supervising security arrangements, and garden and property maintenance
- planning and supervising bar, restaurant, function and conference activities
- observing liquor, gaming, and other laws and regulations
- assessing and reviewing customer satisfaction
- overseeing accounting and purchasing activities
- ensuring compliance with occupational health and safety regulations
- may provide guests with local tourism information, and arrange tours and transportation