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631331 · OSCA 2024

ICT Sales Assistant

Classification: Occupation
Skill level: 5
Major group: Sales Workers

Classification

Major group: 6Sales Workers
Sub-major group: 63Sales Assistants and Salespersons
Minor group: 631Sales Assistants and Salespersons
Unit group: 6313ICT Sales Assistants

Description

Sells computing and telecommunications-related goods and services in a retail or wholesale establishment.

Specialisations

Computer Hardware Salesperson
Software Salesperson
Telecommunications Equipment Salesperson

Unit group

6313 · ICT Sales Assistants

Description

Sell computing and telecommunications related goods and services in retail and wholesale establishments.

Skill level

Australia

5

Occupation skill level 5

Tasks

Tasks include

Assists customers in selecting and purchasing computing and telecommunications products
Provides information and advice on the features and benefits of different computing and telecommunications products
Demonstrates the use of computing and telecommunications products to customers
Processes sales transactions, and handles cash and credit card payments
Maintains knowledge of current and upcoming computing and telecommunications products and technologies
Tracks online stock levels, and stocks and replenishes computing and telecommunications products on the sales floor
Handles customer enquiries and resolves issues or complaints
Maintains accurate records of sales and customer interactions

Occupations in this unit group

Sources