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611131 · OSCA 2024

Checkout Operator

Classification
Occupation
Skill level
5
Major group
Sales Workers

Classification

Major group
6Sales Workers

Description

Operates cash registers and point of sale systems to receive payments for goods purchased by customers.

Alternative titles

  • Cashier

Unit group

6111 · Checkout Operators

Description

Operate cash registers and point of sale systems to receive payments for goods purchased by customers.

Skill level

Australia

5

Occupation skill level 5

Tasks

Tasks include

  • Operates cash registers and point of sale systems in an establishment that sells goods or services
  • Handles cash and digital transactions, and calculates and provides correct change to customers, following all cash handling and security procedures
  • Scans and processes items for purchase, and ensures that all items are properly scanned and priced
  • Assists customers with bagging and packing their purchases
  • Answers customer enquiries and provides information about products and services
  • Maintains cleanliness and organisation of checkout area
  • Escalates customer complaints or issues regarding payments or transactions to appropriate personnel
  • Compares recorded sales with the cash in the register and total digital transactions, reporting any discrepancies to a supervisor

Occupations in this unit group

Sources