Receptionist (General)
- Classification
- Occupation
- Skill level
- 4
- Major group
- Clerical and Administrative Workers
Classification
- Major group
- 5Clerical and Administrative Workers
- Sub-major group
- 55Enquiry and Information Officers and Receptionists
- Minor group
- 553Receptionists
- Unit group
- 5531Receptionists (General)
Description
Greets clients and visitors, and responds to personal, telephone, email and written enquiries and requests.
Unit group
5531 · Receptionists (General)Description
Greet clients and visitors, and respond to personal, telephone, email and written enquiries and requests.
Skill level
Australia
4
Occupation skill level 4
Tasks
Tasks include
- Greets and welcomes visitors, customers or clients, and directs them to the appropriate person or department
- Arranges and records details of appointments, including the management of changes, cancellations and rescheduling where necessary
- Receives, sorts and distributes incoming mail and packages
- Maintains and organises the reception desk and waiting areas
- Answers enquires and provides information on the goods, services and activities of the organisation
- Relays messages or information between staff and departments
Occupations in this unit group
Sources
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/browse-classification/5/55/553/5531
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/data-downloads/OSCA%20Category%20Descriptions.xlsx
The supplied migration lists use ANZSCO codes, not OSCA codes.