Call Centre and Information Officers
- Classification
- Minor
- Major group
- Clerical and Administrative Workers
Classification
- Major group
- 5Clerical and Administrative Workers
- Sub-major group
- 55Enquiry and Information Officers and Receptionists
Description
Respond to telephone, internet and email enquiries and complaints, and promote the goods and services provided by organisations.
Skill level
Australia
3; 4; 5