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471632 · OSCA 2024

Waiter

Classification
Occupation
Skill level
4

Classification

Sub-major group
47Hospitality Workers

Description

Serves food and beverages in a hotel, restaurant, club or dining establishment.

Alternative titles

  • Food and Beverage Attendant

Specialisations

  • Fine Dining Waiter

Unit group

4716 · Sommeliers and Waiters

Description

Serve food and beverages in hotels, restaurants, clubs or dining establishments, and provide advice on the matching of wine and other alcoholic beverages with food menu items.

Skill level

Australia

3; 4

Occupation skill level 4

Tasks

Tasks include

  • Sets up tables and arranges seating for customers
  • Takes orders from customers for food and beverages
  • Provides recommendations and suggestions to customers regarding menu items
  • Clears tables and ensures the dining area is clean and presentable
  • Handles customer enquiries and resolves issues or complaints
  • Takes payment from customers
  • Stocks and replenishes supplies and inventory as needed
  • Follows health and safety regulations and maintains a clean and hygienic work environment

Occupations in this unit group

Sources