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461831 · OSCA 2024

Travel Consultant

Classification: Occupation
Skill level: 3
Major group: Community and Personal Service Workers

Classification

Major group: 4Community and Personal Service Workers
Sub-major group: 46Personal Service, Sports and Fitness Workers
Minor group: 461Personal Service and Travel Workers
Unit group: 4618Travel Consultants

Description

Plans and books domestic and international travel, accommodation and associated arrangements for clients.

Alternative titles

Travel Adviser
Travel Agent

Specialisations

Corporate Travel Consultant
Cruise Travel Consultant
Group Travel Consultant
Inbound Tour Consultant
International Travel Consultant

Unit group

4618 · Travel Consultants

Description

Plan and book domestic and international travel, accommodation and associated arrangements for clients.

Skill level

Occupation skill level 3

Australia

3

Tasks

Tasks include

Consults with clients to determine their travel needs and preferences
Provides information and advice on travel destinations, accommodation options, transportation, medical requirements and baggage limits
Makes and confirms travel bookings, including transportation, accommodation, vehicle hire and tours
Prepares travel itineraries and provides clients with necessary travel documents
Assists clients with visa applications, government regulations and travel insurance
Resolves any issues or problems that may arise during travel, such as flight delays or cancellations
Promotes and sells travel packages and special offers to clients
Maintains accurate records of client bookings and payments

Occupations in this unit group

Sources