Flight Attendant
- Classification
- Occupation
- Skill level
- 3
- Major group
- Community and Personal Service Workers
Classification
- Major group
- 4Community and Personal Service Workers
- Sub-major group
- 46Personal Service, Sports and Fitness Workers
- Minor group
- 461Personal Service and Travel Workers
- Unit group
- 4617Travel Attendants
Description
Provides services for the safety and comfort of aircraft passengers.
Alternative titles
- Cabin Crew
Specialisations
- Cabin Supervisor (Aircraft)
- Crew Attendant (Air Force)
Unit group
4617 · Travel AttendantsDescription
Provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.
Skill level
Australia
3; 4
Occupation skill level 3
Tasks
Tasks include
- Assists passengers with boarding and disembarking the aircraft, and provides assistance and support to passengers with specific needs or medical conditions
- Conducts pre-flight safety briefings and demonstrates the use of safety equipment while ensuring passengers comply with safety regulations and procedures during the flight
- Serves meals, beverages and snacks to passengers during the flight
- Performs emergency procedures in response to in-flight emergencies or equipment malfunctions of the aeroplane
- Makes announcements during the flight and informs passengers about safety procedures and protocols
- Performs safety checks and maintains cleanliness of the aircraft cabin
- Responds to passenger enquiries and resolves any issues or complaints
Occupations in this unit group
Sources
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/browse-classification/4/46/461/4617
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/data-downloads/OSCA%20Category%20Descriptions.xlsx
The supplied migration lists use ANZSCO codes, not OSCA codes.
