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461731 · OSCA 2024

Flight Attendant

Classification
Occupation
Skill level
3

Classification

Description

Provides services for the safety and comfort of aircraft passengers.

Alternative titles

  • Cabin Crew

Specialisations

  • Cabin Supervisor (Aircraft)
  • Crew Attendant (Air Force)

Unit group

4617 · Travel Attendants

Description

Provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.

Skill level

Australia

3; 4

Occupation skill level 3

Tasks

Tasks include

  • Assists passengers with boarding and disembarking the aircraft, and provides assistance and support to passengers with specific needs or medical conditions
  • Conducts pre-flight safety briefings and demonstrates the use of safety equipment while ensuring passengers comply with safety regulations and procedures during the flight
  • Serves meals, beverages and snacks to passengers during the flight
  • Performs emergency procedures in response to in-flight emergencies or equipment malfunctions of the aeroplane
  • Makes announcements during the flight and informs passengers about safety procedures and protocols
  • Performs safety checks and maintains cleanliness of the aircraft cabin
  • Responds to passenger enquiries and resolves any issues or complaints

Occupations in this unit group

Sources