Tourist Information Officer
- Classification
- Occupation
- Skill level
- 4
- Major group
- Community and Personal Service Workers
Classification
- Major group
- 4Community and Personal Service Workers
- Sub-major group
- 46Personal Service, Sports and Fitness Workers
- Minor group
- 461Personal Service and Travel Workers
Description
Provides local and regional travel and accommodation information to tourists.
Alternative titles
- Visitor Information Officer
- Visitor Services Officer (Tourism)
Unit group
4616 · Tourist Guides and Information OfficersDescription
Provide information to tourists and direct and guide visitors in galleries and museums, and on sightseeing, educational and other tours and experiences.
Skill level
Australia
3; 4
Occupation skill level 4
Tasks
Tasks include
- Responds to enquiries from tourists regarding travel and accommodation options
- Provides information about tourist attractions, events and activities
- Assists tourists in planning itineraries and making reservations
- Maintains databases of tourist information
- Receives complaints and resolves issues raised by tourists
- Assists in the development of promotional materials and campaigns
Occupations in this unit group
Sources
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/browse-classification/4/46/461/4616
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/data-downloads/OSCA%20Category%20Descriptions.xlsx
The supplied migration lists use ANZSCO codes, not OSCA codes.