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411232 · OSCA 2024

Community Support Worker

Classification
Occupation
Skill level
2

Classification

Description

Facilitates and assists with the delivery of community development and education programs within a community to address issues, needs and problems associated with recreational, health, employment and other welfare matters.

Alternative titles

  • Community Service Coordinator
  • Community Services Worker
  • Community Worker

Unit group

4112 · Community Development and Support Workers

Description

Assess the social and wellbeing needs of individuals and the community, and facilitate and assist with the delivery of community development and education programs.

Skill level

Australia

2

Occupation skill level 2

Tasks

Tasks include

  • Provides practical and emotional support to individuals and families, and referrals to available resources and emergency supplies, such as food vouchers
  • Assesses individuals' and families' needs by planning, implementing and accessing relevant educational, training and support programs
  • Assesses community needs and resources for health, welfare, housing, employment, training and other facilities and services
  • Raises awareness in the community and advocates for groups of people that require additional assistance to establish community connectivity
  • Educates individuals to gain life skills to enable independent living and informs them of available support resources
  • Identifies and provides resolutions to immediate issues such as lack of housing, mental health crises and other health emergencies
  • Assists individuals and families to be actively involved in their local community and engage in meaningful opportunities to promote healthy active living
  • Coordinates mobile voluntary services such as emergency food response or delivery of food for community programs
  • Provides individuals with transport to appointments, programs or recreational activities
  • Supports individuals and families with recovery planning, goal setting and access to mental health services

Occupations in this unit group

Sources