ICT Business Analyst

Description

Identifies and communicates with users to formulate and produce a requirements specification to create system and software solutions.

Description

Design, develop, manage and evaluate ICT systems and software solutions, processes, methods and cloud infrastructure, and communicate with users to ensure outcomes meet their needs.

Tasks include

• Gathers requirements from stakeholders to define business, technical and functional needs and specifications of a project
• Analyses and interprets data to understand trends to inform ICT systems decisions
• Maps business processes and systems using techniques such as business process modelling
• Evaluates risks associated with ICT initiatives and recommends mitigations
• Creates functional and technical specifications, use cases and workflow diagrams to communicate requirements
• Develops and implements training programs for users, and provides support to ensure effective use of ICT systems