Retirement Village Manager

Description

Organises and controls the day-to-day operations of a retirement village to provide a range of accommodation, personal care services, and recreational and social activities for the use and enjoyment of residents.

Description

This unit group covers Service Managers not elsewhere classified. It includes Boarding Kennel and Cattery Operators, Equipment Hire Managers, Retirement Village Managers and Security Managers (non-ICT).

Tasks include

• Plans, directs and coordinates the organisation, its administration, and the operation of the establishment
• Manages tenancy agreements and notices in line with state regulations, and handles new resident induction
• Maintains standards according to hygiene, safety and other relevant regulations
• Engages and trains staff, and establishes and maintains standards of staff performance and services to residents
• Plans budgets and authorises expenditure
• Liaises with resident committees and manages resident enquiries
• May manage village transport, social clubs, restaurants, sports facilities and other recreational amenities