Railway Station Manager

Description

Organise and control the buying, selling and leasing of vehicles, the operations of railway stations, and the operations of enterprises that operate fleets of vehicles to transport goods and passengers.

Tasks include

• Ensures the safe and efficient daily operations of a railway station
• Reports failures and delays, and takes appropriate action to ensure customers have access to timely, concise and accurate information
• Coordinates and supervises railway station staff, including rostering and training
• Monitors and oversees the maintenance of railway station facilities including platforms, waiting areas and ticketing systems
• Conducts regular inspections of railway station facilities and equipment to identify maintenance needs, and organises repairs as required
• Handles customer enquiries, incidents, complaints and requests for assistance
• Prepares reports on railway station performance, including passenger numbers, revenue and service disruptions