Call Centre and Customer Service Managers
- Classification
- Unit
- Major group
- Managers
Classification
- Major group
- 1Managers
- Sub-major group
- 17Office Administration and Service Managers
- Minor group
- 172Service Managers
Description
Organise and control the operations of call and contact centres, administer and review customer services, and maintain sound customer relations.
Skill level
Australia
2
Tasks
Occupations in this unit group
Sources
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/browse-classification/1/17/172/1721
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/data-downloads/OSCA%20Category%20Descriptions.xlsx
The supplied migration lists use ANZSCO codes, not OSCA codes.