Retail Manager (General)
- Classification
- Occupation
- Skill level
- 2
- Major group
- Managers
Classification
- Major group
- 1Managers
- Sub-major group
- 16Hospitality and Retail Managers
- Minor group
- 162Retail Managers
- Unit group
- 1621Retail Managers
Description
Organises and controls the operations of a general retail trading establishment.
Alternative titles
- Retail Store Manager
- Shop Manager
Specialisations
- Clothing Store Manager
- Hardware Store Manager
- Liquor Store Manager
- Newsagent
- Pharmacy Store Manager
- Retail Bakery Manager
- Service Station Manager
- Supermarket Manager
Unit group
1621 · Retail ManagersDescription
Organise and control the operations of establishments which provide retail services.
Skill level
Australia
2
Occupation skill level 2
Tasks
Tasks include
- Manages the daily operations of retail establishments
- Manages and supervises staff, including hiring, rostering, training and performance evaluation
- Develops and implements policies and procedures to ensure efficient and effective operations
- Monitors and analyses sales and financial data
- Manages retail establishment finances, including budgeting and financial reporting
- Develops and maintains relationships with suppliers, and negotiates contracts and pricing
- Implements marketing and promotional activities to attract and retain customers
- Resolves customer complaints and ensures high levels of customer satisfaction
Occupations in this unit group
Sources
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/browse-classification/1/16/162/1621
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/data-downloads/OSCA%20Category%20Descriptions.xlsx
The supplied migration lists use ANZSCO codes, not OSCA codes.