Hotel or Motel Manager

Description

Organises and controls the operations of a hotel or motel to provide guest accommodation, meals and other services.

Description

Organise and control the operations of hotels and motels to provide guest accommodation, meals and other services.

Tasks include

• Directs and oversees hotel or motel reservation, reception, room service and housekeeping activities
• Arranges and supervises hotel or motel security arrangements, and garden and property maintenance
• Manages and supervises hotel or motel staff, including hiring, training and performance evaluation
• Plans and oversees bar, restaurant, function and conference activities occurring in a hotel or motel establishment
• Ensures compliance with health and safety regulations, and liquor and gaming regulations
• Monitors and evaluates the quality of guest services and ensures customer satisfaction
• Manages budgets and financial resources of a hotel or motel, including monitoring expenses and revenue
• Maintains records and prepares reports on hotel or motel operations