Accommodation Service Manager
- Classification
- Occupation
- Skill level
- 2
- Major group
- Managers
Classification
- Major group
- 1Managers
- Sub-major group
- 16Hospitality and Retail Managers
- Minor group
- 161Hospitality, Tourism and Venue Managers
- Unit group
- 1611Accommodation Service Managers
Description
Manages, coordinates, controls and oversees the activities of accommodation service workers.
Specialisations
- Chief Concierge
- Executive Housekeeper
- Front Office Manager (Accommodation)
- Guest Services Manager
- Hotel Service Manager
Unit group
1611 · Accommodation Service ManagersDescription
Manage and coordinate the activities of accommodation service workers.
Skill level
Australia
2
Occupation skill level 2
Tasks
Tasks include
- Plans, organises, coordinates and oversees the work schedules of accommodation service workers
- Ensures accommodation service workers adhere to established standards and procedures
- Coordinates with other departments to ensure smooth operation of accommodation services
- Manages the handling of customer complaints and resolves issues
- Oversees and maintains the inventory of supplies and equipment needed for accommodation services
Occupations in this unit group
Sources
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/browse-classification/1/16/161/1611
- www.abs.gov.au/statistics/classifications/osca-occupation-standard-classification-australia/2024-version-1-0/data-downloads/OSCA%20Category%20Descriptions.xlsx