Ticket Seller
- Classification
- Occupation
- Skill level
- 5
- Major group
- Sales Workers
Classification
- Major group
- 6Sales Workers
- Sub-major group
- 63Sales Support Workers
- Minor group
- 639Miscellaneous Sales Support Workers
- Unit group
- 6394Ticket Salespersons
Description
Sells tickets and makes reservations for services such as travel and admission to sporting and entertainment venues. May take tickets, issue boarding passes, or assist in the use of self-check systems. May work in a call centre.
Specialisations
- Booking Clerk
- Check-in Agent
- Reservations Clerk
Unit group
6394 · Ticket SalespersonsDescription
UNIT GROUP 6394 TICKET SALESPERSONS TICKET SALESPERSONS sell tickets and make reservations for services such as travel and admission to sporting and entertainment venues, and collect fares on transport vehicles.
Skill level
Australia
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
New Zealand
NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5) For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Occupation skill level 5
Tasks
Tasks include
- receiving customers' requests, accepting payments, collecting fares from passengers, and issuing tickets, receipts and change
- answering inquiries about charges, routes, schedules, reservations, coming attractions and fares
- checking service availability and times, and making reservations
- contacting customers to cancel or confirm reservations
- organising displays of service availability, times and other information
- collecting tickets and change from depot clerks
- signalling drivers to stop and proceed
- overseeing passengers' safety in emergency circumstances, and opening and closing vehicle doors
- assisting passengers to board and alight from vehicles and assisting passengers with baggage