Telephone Betting Clerk
- Classification
- Occupation
- Skill level
- 5
- Major group
- Clerical and Administrative Workers
Classification
- Major group
- 5Clerical and Administrative Workers
- Sub-major group
- 56Clerical and Office Support Workers
- Minor group
- 561Clerical and Office Support Workers
- Unit group
- 5611Betting Clerks
Description
Records and processes customer bets and account details over the telephone for horse and dog racing, and other sports events. May work in a call centre.
Unit group
5611 · Betting ClerksDescription
UNIT GROUP 5611 BETTING CLERKS BETTING CLERKS take bets from customers at betting agencies, over the telephone and on course.
Skill level
Australia
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
New Zealand
NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5) For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required. Registration or licensing may be required.
Occupation skill level 5
Tasks
Tasks include
- taking bets and debiting credit accounts and bank accounts electronically, and receiving cash
- recording and entering bets electronically and in transaction ledgers
- issuing tickets and preparing summaries of transactions
- monitoring amounts of money placed on race entrants
- checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets
- verifying the identity and account balances of betting agency customers
- answering betting inquiries over the telephone, via email and in person
- may work in a call centre
Occupations in this unit group
Sources
No migration-list data supplied for this code.