Gallery, Museum and Tour Guides
- Classification
- Unit
- Major group
- Community and Personal Service Workers
Classification
- Major group
- 4Community and Personal Service Workers
- Sub-major group
- 45Sports and Personal Service Workers
- Minor group
- 451Personal Service and Travel Workers
Description
UNIT GROUP 4514 GALLERY, MUSEUM AND TOUR GUIDES GALLERY, MUSEUM AND TOUR GUIDES direct and guide visitors in galleries and museums, and escort visitors on sightseeing, educational and other tours.
Skill level
Australia
AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)
New Zealand
NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3) In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification. The occupation Gallery or Museum Guide in this unit group has a level of skill commensurate with the qualifications and experience outlined below. In Australia: AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4) In New Zealand: NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4) In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.
Tasks
Tasks include
- meeting and greeting visitors
- controlling visitors' access to exhibits
- ensuring safety of collections
- maintaining attendance records
- planning and rearranging schedules and itineraries
- planning, organising and conducting tours
- arranging transportation and accommodation for visitors following planned itineraries
- arranging entry to places of interest
- answering questions, providing commentaries, issuing brochures and tour literature, showing audiovisual presentations, and explaining features and procedures at tour sites
- may assist with installing and dismantling exhibits