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431511 · ANZSCO V1.3

Waiter

Classification
Occupation
Skill level
4

Classification

Sub-major group
43Hospitality Workers
Unit group
4315Waiters

Description

Serves food and beverages in a hotel, restaurant, club or dining establishment.

Alternative titles

  • Food and Beverage Attendant

Specialisations

  • Drink Waiter
  • Formal Service Waiter
  • Silver Service Waiter
  • Sommelier
  • Wine Steward

Unit group

4315 · Waiters

Description

UNIT GROUP 4315 WAITERS WAITERS serve food and beverages in hotels, restaurants, clubs and dining establishments.

Skill level

Australia

AQF Certificate II or III (ANZSCO Skill Level 4)

New Zealand

NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4) At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Occupation skill level 4

Tasks

Tasks include

  • setting and arranging tables
  • greeting customers and presenting them with menus and beverage lists
  • taking orders and relaying them to kitchen and bar staff
  • serving food and beverages
  • opening bottles and pouring beverages
  • clearing tables and returning dishes and cutlery to kitchen
  • removing empty bottles and used glasses from tables, and refilling and replacing glasses
  • collecting payments for sales and operating point of sales machines and cash registers
  • may recommend wines to complement food

Occupations in this unit group

Sources