Clerical and Office Support Workers
- Classification
- Minor
- Major group
- Clerical and Administrative Workers
Classification
- Major group
- 5Clerical and Administrative Workers
- Sub-major group
- 56Clerical and Office Support Workers
Description
Clerical and Office Support Workers perform a range of routine clerical and administrative tasks necessary to support the operation of organisations.
Skill level
Australia
AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
New Zealand
NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5) For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Tasks
Tasks include
- recording and entering bets, debiting credit and bank accounts electronically, and receiving cash
- sorting documents, mail and parcels, and delivering items to customers
- recording and updating information in record management systems
- interviewing people in surveys and market research to obtain information and their attitudes
- connecting, holding and transferring telephone calls, and providing telephone service information
- receiving advertising copy and entering text and other details
- reading meters
Sources
No migration-list data supplied for this code.