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5311 · ANZSCO 2022

General Clerks

Classification
Unit

Classification

Description

General Clerks perform a range of clerical and administrative tasks.

Skill level

Australia

AQF Certificate II or III (ANZSCO Skill Level 4)

New Zealand

NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4) At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks

Tasks include

  • recording, preparing, sorting, classifying and filing information
  • sorting, opening and sending mail
  • photocopying and faxing documents
  • preparing reports of a routine nature
  • recording issue of equipment to staff
  • receiving letters and telephone messages
  • transcribing information onto computers, and proofreading and correcting copy
  • may provide customers with information about services
  • may perform receptionist duties

Occupations in this unit group

Sources