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561411 · ANZSCO 2021

Mail Clerk

Classification
Occupation
Skill level
5

Classification

Description

Collects, sorts and despatches mail within an organisation.

Alternative titles

  • Mail Officer

Unit group

5614 · Mail Sorters

Description

Mail Sorters receive, sort and despatch mail in organisations and postal sorting centres.

Skill level

Occupation skill level 5

Australia

AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

New Zealand

NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5) For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks

Tasks include

  • receiving and checking incoming mail and mail bags
  • assisting with the verification of registered and special articles
  • operating mail processing equipment such as letter preparation lines, letter indexing and sorting equipment
  • performing manual sorting duties and preparing documentation for despatching mail
  • processing underpaid mail, bulk mail lodgements, express mail and other mail services
  • operating letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment
  • investigating complaints regarding lost items

Occupations in this unit group

Sources