Credit or Loans Officer (Aus) / Finance Clerk (NZ)
- Classification
- Occupation
- Skill level
- 3
- Major group
- Clerical and Administrative Workers
Classification
- Major group
- 5Clerical and Administrative Workers
- Sub-major group
- 55Numerical Clerks
- Minor group
- 552Financial and Insurance Clerks
Description
Analyses, evaluates and processes credit and loan applications. May work in a call centre.
Alternative titles
- Lending Consultant
- Loans Consultant
- Loans Officer
Unit group
5522 · Credit and Loans Officers (Aus) / Finance Clerks (NZ)Description
Credit and Loans Officers (AUS) / Finance Clerks (NZ) analyse, evaluate and process credit and loan applications.
Skill level
Australia
AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)
New Zealand
NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3) In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Occupation skill level 3
Tasks
Tasks include
- analysing information about customers and examining references, credit ratings, investment risks, pay slips and other information against predetermined policy standards
- contacting financial and credit institutions to obtain information about customers
- preparing papers setting out conditions of credit and loans, rates of repayment and loan periods, and providing information about customers' standing to financial and credit institutions
- authorising the approval of credit and loan applications and recommending credit and loan conditions and limits
- keeping records of payments, and preparing routine letters requesting payment for overdue accounts and forwarding these for legal action
- answering inquiries concerning credit standing of customers, loan balances and penalties
- may recommend, approve and arrange mortgages
- may work in a call centre
