Personal Assistants
- Classification
- Unit
- Major group
- Clerical and Administrative Workers
Classification
- Major group
- 5Clerical and Administrative Workers
- Sub-major group
- 52Personal Assistants and Secretaries
- Minor group
- 521Personal Assistants and Secretaries
Description
Personal Assistants perform liaison, coordination and organisational tasks in support of Managers and Professionals.
Skill level
Australia
AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
New Zealand
NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2) In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks
Tasks include
- liaising with other staff on matters relating to the organisation's operations
- researching and preparing reports, briefing notes, memoranda, correspondence and other routine documents
- maintaining confidential files and documents
- attending meetings and acting as secretary as required
- maintaining appointment diaries and making travel arrangements
- processing incoming and outgoing mail, filing correspondence and maintaining records
- screening telephone calls and answering inquiries
- taking and transcribing dictation of letters and other documents
- may supervise other secretarial and clerical staff