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2252 · ANZSCO 2021

ICT Sales Professionals

Classification
Unit
Major group
Professionals

Classification

Major group
2Professionals

Description

ICT Sales Professionals manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.

Skill level

Australia

In Australia and New Zealand: Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

New Zealand

In Australia and New Zealand: Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Tasks

Tasks include

  • compiling lists of prospective client businesses using trade directories and other sources
  • acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
  • visiting regular and prospective client businesses to establish and act on selling opportunities
  • assessing customers' needs and explaining the goods and services which meet their needs
  • promoting employers' ICT goods and services to existing and prospective clients
  • quoting and negotiating prices and credit terms, and completing contracts and recording orders
  • arranging delivery of goods, installation of equipment and the provision of services
  • reporting to sales management on sales made and the marketability of ICT goods and services
  • following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
  • preparing sales reports, and maintaining and submitting records of business expenses incurred

Occupations in this unit group

Sources